Terms e conditions
In welcoming you and wishing you a pleasant and peaceful stay, we ask you to dedicate only a few minutes to the vision of some rules, that you will find in this regulation.
The balance of the stay must be made upon arrival at the property (CHECK IN), with the consequent delivery of the keys, while the room will be delivered (CHECK OUT) the cost of any minibar or extra consumed will be paid. We accept cash, credit cards, debit cards or bank transfers. No change of checks. Late arrival and / or early departure do not entitle you to any refund. After 24 hours of delay on the expected arrival, if communication is not received, the Management will be deemed authorized to cancel the reservation and then to commit the unit.
On the day of arrival the rooms will be available from 2.00 pm to 8.00 pm (it is preferable to communicate the time of arrival at the time of booking).
On the day of departure the rooms must be vacated no later than 10:30 am. For those wishing to keep the room, the day of departure (LATE CHECK OUT), after 10:30 am until 19:00, can do so only if available and subject to authorization by the Management and will be charged -50% on the daily amount.
Room cleaning – takes place every day, bed linen change every three days. In order to protect the environment and to limit the consumption of detergents that every day contributes to increasing the pollution of our water, we kindly ask our guests to leave hanging towels if they want to use the same more than one day or more days. If instead they wanted the change of towels, we ask you to place them inside the sink so that the maid can provide the required change.
In order to allow the remaking of the room to be stopped, it would be a pleasure to vacate the room by 11 am. After this time, it will only be possible to request a towel change.
The breakfast buffet is served from 8:00 to 10:00.
NO SMOKING. In all the internal areas of the bed and breakfast, including the rooms, smoking is forbidden (art.51 law3of16 / 01/03). Guests are kindly requested to use the balcony to smoke.
VALUE DEPOSIT. Each room has a safety deposit box for storing money and valuables. Customers are required to keep their items in the same and to ensure that when leaving the room is always well closed. The Bed and breakfast will not be held responsible for any theft or loss.
In case of suspension of electricity or water due to the Aqueduct or other causes of force majeure, the Management declines all responsibility and is not required to make any refund;
Any damage to the equipment and furnishing of the structure caused by the customers will be charged to those responsible for the damage;
Guests can not receive visits from relatives, friends, etc. if not agreed with the owners.
Please do not waste water and electricity and turn off the air conditioner when leaving the room.
WI-FI: wi-fi is free for the exclusive use of Sciala customers; It is monitored and checked by the postal police and a password is required to access it.
TV in the room: digital terrestrial reception. Keep the volume down.
Minibar: the minibar is full of drinks and snacks with a price list that you can consult inside the cap placed on the desk.
Tourist tax: the tourist tax is not included in the bed and breakfast price list and must be paid separately. The Management collects the tourist tax on behalf of the Municipality of Syracuse, which uses it for tourism purposes.
For any emergency, especially at night, do not hesitate to call the management’s mobile phone.
Roberto e Stefania